By registering, purchasing, scheduling, attending, participating in, or receiving any service from Doyle’s Life Support Academy LLC, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Doyle’s Life Support Academy LLC provides training through various certifying organizations, including but not limited to:
All courses are taught using the most current guidelines, standards, policies, and training materials available at the time of instruction.
Course requirements, testing standards, certification requirements, and provider manuals are subject to change without notice.
The American Heart Association strongly promotes knowledge and proficiency in all AHA courses and has developed instructional materials for this purpose.
Use of these materials in an educational course does not represent course sponsorship by the American Heart Association.
Any fees charged for such a course, except for a portion of fees needed for AHA course materials, do not represent income to the American Heart Association.
Courses may include but are not limited to:
American Heart Association
American Red Cross
HSI and ECSI
Additional programs may be offered at the discretion of Doyle’s Life Support Academy LLC.
Full payment is required before class unless otherwise approved in writing.
Corporate accounts may be invoiced under separate written agreements.
Course seats are not guaranteed until payment has been received.
Prices may change without notice.
ALL SALES ARE FINAL.
NO REFUNDS WILL BE PROVIDED UNDER ANY CIRCUMSTANCES.
This includes but is not limited to:
Students acknowledge that course materials, instructor time, scheduling resources, and facility reservations are reserved specifically for them.
Many courses offered by Doyle’s Life Support Academy LLC utilize a Blended Learning format. Blended Learning courses require successful completion of online coursework before attending the instructor-led classroom, skills session, or skills verification appointment.
Students are solely responsible for understanding all course requirements before scheduling a class.
American Heart Association (AHA) Blended Learning Courses
Examples include, but are not limited to:
American Red Cross (ARC) Blended Learning Courses
Examples include, but are not limited to:
Health & Safety Institute (HSI) Blended Learning Courses
Examples include, but are not limited to:
Emergency Care & Safety Institute (ECSI) Blended Learning Courses
Examples include, but are not limited to:
Mandatory Online Course Completion
Students must successfully complete all required:
BEFORE arriving for their scheduled classroom session, skills session, or testing appointment.
Students must bring proof of completion if requested by Doyle’s Life Support Academy LLC.
Scheduling Requirements
Students should not purchase an online course and schedule a skills session on the same day unless they are absolutely certain they can complete all required online coursework beforehand.
Students should not schedule a skills session within one or two days of purchasing an online course unless they fully understand the time commitment and requirements associated with the course.
Failure to properly plan for online course completion does not create an exception to these Terms and Conditions.
Failure to Complete Online Requirements
Students who arrive without completing all required online coursework, assessments, examinations, and prerequisites will NOT be permitted to:
Students who fail to complete online requirements before class will be considered a NO-SHOW.
Rescheduling Policy
One courtesy reschedule may be granted at the sole discretion of Doyle’s Life Support Academy LLC.
The courtesy reschedule must be used within forty-five (45) days of the original course date.
Additional reschedule requests may require payment of a new registration fee and may be denied.
Online Course Keys and Digital Products
Online course keys, digital licenses, eBooks, access codes, online learning subscriptions, and electronic course materials issued by:
are NON-REFUNDABLE once issued.
These products become active immediately upon issuance and cannot be returned, exchanged, transferred, or refunded.
No Refund Policy for Blended Learning Courses
Doyle’s Life Support Academy LLC does not provide refunds for:
All sales are final.
NO REFUNDS WILL BE ISSUED.
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Students must successfully complete all written examinations and skills evaluations required by the certifying organization.
All examinations must be completed independently.
Cheating, falsification, sharing test answers, or academic dishonesty may result in immediate dismissal.
Certification cards will not be issued unless all course requirements have been successfully completed.
Students who fail skills evaluations or written examinations may be required to complete remediation.
Remediation fees may apply.
Students who fail required testing after remediation may be required to register and pay for a new course.
Certification cards are issued only after:
Certification cards remain the property of the issuing organization.
Lost certification cards may require replacement fees.
Corporate clients are responsible for:
Invoices must be paid according to the terms stated on the invoice.
Late payments may be subject to collection costs and legal fees.
Travel fees are calculated from Doyle’s Life Support Academy’s designated business office.
Travel zones, mileage charges, and weekend premiums may apply.
Travel fees are non-refundable once instructors have been scheduled.
Additional fees may apply for:
Doyle’s Life Support Academy may utilize Regus office locations throughout Texas.
Clients shall not independently reserve Regus facilities for Academy courses.
All reservations must be coordinated through Doyle’s Life Support Academy.
Clients requesting Regus facilities agree to pay all associated room rental fees and facility costs.
Organizations requesting on-site training must provide:
Failure to provide appropriate facilities may result in cancellation without refund.
Instructor candidates must satisfy all provider-level prerequisites before enrolling.
Monitoring requirements, alignment requirements, and Training Center requirements must be met.
Completion of an instructor course does not guarantee instructor status, Training Center alignment, employment, or affiliation.
Students may be removed from class without refund for:
Unauthorized audio recording, video recording, livestreaming, photography, or reproduction of course materials is prohibited.
Doyle’s Life Support Academy shall not be liable for delays, interruptions, cancellations, or inability to perform services caused by events beyond reasonable control.
Doyle’s Life Support Academy LLC shall not be liable for indirect, incidental, consequential, punitive, or special damages.
Maximum liability shall not exceed the amount paid for services rendered.
Accounts not paid according to agreed terms may be referred to collections.
Customers agree to pay:
These Terms and Conditions shall be governed by the laws of the State of Texas.
Any dispute shall be brought exclusively within the State of Texas.
By registering for any course, making payment, scheduling services, attending training, or participating in any program offered by Doyle’s Life Support Academy LLC, the customer electronically agrees to these Terms and Conditions.
No physical signature is required.
Electronic registration, attendance, payment, participation, or use of services constitutes full acceptance of these Terms and Conditions.
